Quality Question Bank
for Exam preparation

Q2. All of the following statements about acceptance sampling plans are true except:

1. Acceptance sampling plans are necessary when destructive inspections are required
2. Acceptance sampling plans do not directly control the quality of a series of lots; they instead specify the risk of accepting lots of given quality
3. Acceptance sampling plans are not very effective for inspecting small lots of custommade products
4. Acceptance sampling plans are beneficial when the cost of inspections is high and the resulting loss of passing non-conforming units is not great
5. Acceptance sampling plans are never as effective at rejecting non-conforming units as 100 percent inspection, even when the inspection process is very tedious

Q3. TQM stands for ______________

1. Total Quality Management
2. Total Quantity Management
3. Total Qualitative Management
4. To question management

Q4. Four basic characteristics of an optimal process are:

1. Economy, efficiency, control, quality
2. Quality, Improvement, efficiency, productivity
3. Economy, efficiency, productivity, cost
4. Economy, efficiency, productivity, quality

Q5. For a set of data, the average squared deviation from the mean, with a denominator of n-1

1. Sample Variance
2. Normal Distribution
3. Sample
4. Population

Q6. Within clause 10.1 of the ISO 9001:2015 standard, what examples of improvement are provided in relation to improving and implementing any necessary actions to meet customer requirements and enhance customer satisfaction?

1. Enhanced management processes, review of customer satisfaction, react to nonconformity and implementation
2. Continual improvement, enhanced customer service, re-organisation and risk analysis
3. Correction, corrective action, ongoing improvement, documentation review, risk analysis and continual review of the quality management system
4. Correction, corrective action, continual improvement, breakthrough change, innovation and re-organisation

Q7. Juran's Quality trilogy emphasizes the roles of quality planning, quality control and ______________

1. Quality Definition
2. Quality enhancement
3. Quality improvement
4. quality maintenance

Q8. Q-Q plot is used to check:

1. Normality of the dataset
2. Number of defects
3. Process mean
4. Process standard deviation

Q9. Which of the following is the key benefit of multi-vari charting?

1. It keeps track of the time when measurements were made
2. It graphically displays the variation in a process
3. It assists in the breakdown of components of variation
4. It is much easier to plot than most control charts

Q10. From a high level perspective, quality:

1. is ensured by having inspectors
2. problems are usually caused by unmotivated employees
3. cannot be quantitatively measured
4. and productivity are inconsistent objectives
5. is primarily (85 - 95%) a management problem